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How garuda888 Protects Your Personal Data

At garuda888, your personal data — from account registration details to payment records processed through DANA, OVO, GoPay and QRIS — is handled with strict controls.

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction records protectedAccount data deletion available on request24/7 privacy support via live chatApplies to all Indonesia regions including Bandung and Medan
garuda888 How garuda888 Protects Your Personal Data
PRIVACY CONTACT PATHS

Reach Us With Any Privacy Question

If you have a question about how your data is stored, need to correct an entry, or want to close your account entirely, our privacy support…

Live Chat — 24/7 Start a live chat session directly from your account dashboard at any hour.
Email Privacy Team Send detailed data-access or deletion requests to our dedicated privacy inbox.
Account Settings Panel Many privacy controls — communication preferences, marketing consent, and linked payment method visibility —…
DATA HANDLING STANDARDS

Browse How We Keep Your Account Secure

Security at garuda888 is layered across every touchpoint — from the moment you deposit via QRIS to the moment a withdrawal lands in your OVO wallet.

End-to-End Encryption

All data exchanged between your device and our servers — including payment instructions sent through DANA, OVO, GoPay and QRIS…

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used.

Account Access Logs

Every login — including the device type, approximate location, and timestamp — is recorded and visible inside your account security…

Data Retention Policy

We keep your account data for as long as your account is active.

Third-Party Data Sharing

We share data with payment processors like DANA, OVO, GoPay and QRIS solely to complete your transaction.

Data Correction & Deletion Rights

You can request a correction or full deletion of your personal data at any time by contacting our privacy team…

Questions About Your Privacy Rights Answered

Below are the questions we receive most often about how garuda888 handles personal data, what rights you hold as an account holder in Indonesia, and how to act on those rights quickly. If your question is not covered here, live chat is available around the clock.

We collect your name, email address, phone number, and identity verification documents. We also record payment method identifiers — for example your DANA or OVO wallet number — when you make a deposit or withdrawal.

Transaction records are stored on encrypted servers and are accessible only to authorised staff for fraud prevention and financial audit purposes. Retention duration depends on local law under Indonesian financial regulations.

Yes. Send a data-access request via live chat or our privacy email with your registered email address. We will compile and deliver a full data summary to you within 48 hours of verifying your identity.

Open the Notifications section inside your account settings and toggle off marketing emails or SMS. Changes take effect within 24 hours. You can also ask our live chat team to action this immediately on your behalf.

Game studios receive only anonymised session data — session length, bet rounds, and game outcomes — needed for technical performance. Your name, payment details, and contact information are never passed to studios.

After account closure, personal data is kept only as long as depends on local law. For Indonesian accounts this typically covers financial audit and anti-fraud obligations; once those periods expire, your data is deleted.

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